Buying and selling a home
What happens on exchange of contracts
Exchange of contracts is the moment a house sale in England and Wales becomes binding on both sides. The buyer pays the deposit, which the standard contract sets at 10%, the risk in the property passes to them, and a completion date is fixed. After that neither party can walk away without paying for it, and the standard contract that almost every transaction uses has already set what that costs.
What exchange of contracts is
Until contracts are exchanged there is no contract. gov.uk states that an offer is not legally binding in England and Wales until contracts are exchanged, so either side can walk away up to that point for any reason.
Land cannot be bought on a handshake. Section 2 of the Law of Property (Miscellaneous Provisions) Act 1989 requires a contract for the sale of an interest in land to be in writing, incorporating every expressly agreed term, and where contracts are exchanged, in each part. One of the two documents, though not necessarily the same one, has to be signed by or on behalf of each party.
Exchange turns that writing into a contract. gov.uk describes both sides signing final copies and sending them to each other, after which usually neither party can pull out without paying compensation.
What has to be in place before exchange
gov.uk’s How to buy guide sets out what has to be settled first, and even then a solicitor cannot exchange without the client’s express authority. The stages before exchange are where the waiting happens.
- Satisfaction with the searches, the survey and the contract details
- The lender’s confirmation of the mortgage, since Citizens Advice notes that contracts cannot be exchanged until the mortgage offer is made
- Funds available for the deposit
- Cleared funds for the other costs, including stamp duty and removals
- Buildings insurance arranged, because signing the contract makes you legally responsible for the property
The three Law Society formulae for telephone exchange
Exchange by post still happens, and under condition 2.1.1 of the Standard Conditions of Sale the contract is made when the last copy is posted or deposited at the document exchange. Most exchanges run on the telephone instead, using one of three formulae published by the Law Society.
| Formula | Who holds the signed parts | What happens after the call |
|---|---|---|
| A | One solicitor holds both parts, signed by buyer and seller | That solicitor dates both parts, inserts the completion date, and sends the part signed by their own client to the other side |
| B | Each solicitor holds their own client’s signed part | Each dates their own part, inserts the completion date and sends it to the other |
| C | Each holds their own client’s signed part, used for chains | Contracts are released for exchange for a set period, so once the last party in the chain is ready every contract exchanges almost simultaneously |
A memorandum follows the call, and that record is what proves the contract exists. It carries the date and time of exchange, the formula used and the wording of any variation, the completion date, the balance of the deposit still to be paid, and who was on the call. Formula C needs two.
The 10% deposit and who holds it
Condition 2.2.1 of the Standard Conditions of Sale requires the buyer to pay a deposit of 10% of the purchase price no later than the date of the contract. Citizens Advice gives the same figure with the same caveat, often 10% but able to vary.
Condition 2.2.6 has the seller’s conveyancer hold it as stakeholder and pay it over with accrued interest on completion, and Citizens Advice notes that the interest earned meanwhile is something the seller may have to ask for. Condition 2.2.5 is what makes chains work, letting a seller who has agreed to buy another property in England and Wales for their residence use all or any part of that deposit on their own purchase.
The four deadlines written into the standard contract
Four numbers sit inside the Standard Conditions of Sale most sales adopt, and nobody reads them until one bites.
| Condition | What it fixes | The number |
|---|---|---|
| 6.1.1 | Completion date, where the contract fills in nothing | 20 working days after the date of the contract |
| 6.1.2 | Money for completion received after 2.00pm | Treated as the next working day for compensation, as the buyer’s default |
| 6.8.2 | A notice to complete, once served | 10 working days, time of the essence |
| 1.1.1(e) and 7.2 | Compensation for late completion | The contract rate, currently 7.75% |
A working day under condition 1.1.1 is any day from Monday to Friday that is not Christmas Day, Good Friday or a statutory bank holiday. The 20 working day default rarely applies, because the completion date is agreed at exchange. gov.uk puts the usual gap at around 2 to 4 weeks, Citizens Advice at about four weeks.
The contract rate is the price of being late. Condition 1.1.1(e) defines it as the Law Society’s interest rate, which is 4% above Barclays Bank base rate. With base rate at 3.75%, that is 7.75%.
Risk and buildings insurance from the date of the contract
Condition 5.1.1 puts the property at the buyer’s risk from the date of the contract, not from completion, which is why the insurance has to be running before the exchange call, not before the removal van.
Where a house is damaged in that gap, Citizens Advice says the seller has to tell the buyer, and it falls to the buyer to have the repairs done and claim on their own policy. The price in the contract does not move because a storm took the roof off.
Notice to complete and the 10 working days it runs
If the completion date passes without completion, the contract does not collapse by itself. Under condition 6.8.1 a party ready, able and willing to complete may serve a notice to complete after 2.00pm that day, and condition 6.8.2 gives both sides ten working days from the day after the notice is given, with time of the essence.
Serving it also changes the deposit. Condition 6.8.3 requires a buyer who paid less than 10% to pay the balance of that 10% forthwith, and a buyer who paid nothing to pay a full 10%.
| Who fails to complete | What follows |
|---|---|
| The buyer, after a notice to complete | The seller may rescind under condition 7.4.2, and forfeit and keep the deposit with accrued interest |
| The seller, after a notice to complete | The buyer may rescind under condition 7.5.2, and the deposit is repaid with accrued interest |
| Either party, where completion is merely late | Compensation under conditions 7.2.1 and 7.2.2, at the contract rate on the purchase price less any deposit paid where the buyer is paying, for the period of net default |
Keys before completion and the section 44 stamp duty trap
Letting a buyer move in between exchange and completion moves the tax date. Under section 44 of the Finance Act 2003 entering into the contract is not itself a land transaction, and where a transaction completes without being substantially performed first, the effective date is the date of completion.
Substantial performance changes that. Where a contract is substantially performed without being completed, it is treated as the transaction itself and the effective date moves to the day of that performance. Performance is substantial when the purchaser, or someone connected with them, takes possession of the whole or substantially the whole of the property, or when a substantial amount of the price is paid, and possession counts even under a licence or a temporary lease.
The effective date is what the filing deadline runs from. gov.uk gives the stamp duty return and payment as due within 14 days of completion, and where substantial performance has moved the effective date, those 14 days move with it. A late return costs a flat £100 where it arrives within three months of the filing date and £200 after that, on top of any tax-related penalty. Wales is taxed separately by Land Transaction Tax, whose return runs to 30 days from the day after the effective date.
Gazumping, gazundering and contract races before exchange
All three are legal, and all three stop at exchange. Citizens Advice explains that gazumping is not illegal because the purchase price is only legally settled when contracts are exchanged, though an agreement that the seller will not consider other offers for a set period is enforceable, and being gazumped inside it is a breach of contract.
Gazundering runs the other way, the buyer cutting the offer just before exchange, and after exchange the buyer is committed to the price in the contract. In a contract race the seller sends draft contracts to several buyers, the solicitor has to tell all of them, and the first returned signed and ready for exchange gets the house.
Exchange of contracts in Scotland and Northern Ireland
Scotland has no exchange of contracts. The binding moment is the conclusion of missives, the letters passing between the two solicitors, and the Requirements of Writing (Scotland) Act 1995 is what makes those letters enough. The buyer’s offer goes as a formal letter from their solicitor, the seller’s solicitor replies with a qualified acceptance, and once every point is agreed in writing the missives are concluded. The Law Society of Scotland’s wording is that the buyer will not have signed anything and is still bound, and mygov.scot puts the cost of pulling out afterwards at thousands of pounds in damages.
Everything downstream carries a different name. Completion is settlement, on the date of entry, the transfer deed is a disposition and the mortgage deed a standard security. Protection between conclusion of missives and registration comes from an advance notice, whose protected period is 35 days from the day after it is entered. Buyers insure from conclusion of the missives unless the missives say otherwise, and the seller’s Home Report means a Scottish buyer is not paying for a survey before committing.
Northern Ireland does exchange contracts, on a different deposit convention. nidirect gives it as at least 5% of the house price, rather than the 10% the English standard contract sets. Formation is by receipt rather than mutual exchange, since the Law Society of Northern Ireland describes the contract as formed once the seller has signed and the purchaser or their solicitor receives the accepted offer. The three telephone formulae are a Law Society of England and Wales publication. Licensed conveyancers exist only in England and Wales, so the choice between a solicitor and a licensed conveyancer never arises there, and every firm on the Belfast list is a solicitors’ practice.
| Question | England and Wales | Scotland | Northern Ireland |
|---|---|---|---|
| When it becomes binding | Exchange of contracts | Conclusion of missives | Exchange of contracts |
| Does the buyer sign a contract | Yes, one signed part each | No, the solicitors’ letters are the contract | Yes |
| Usual deposit | 10% under the Standard Conditions of Sale | The price is paid at settlement | At least 5% |
| Regulator | Solicitors Regulation Authority | Law Society of Scotland | Law Society of Northern Ireland |
| Tax return deadline | 14 days for stamp duty in England, 30 days for Land Transaction Tax in Wales | 30 days for Land and Buildings Transaction Tax | 14 days for stamp duty |
Common questions
Can you pull out after exchange of contracts?
Not without paying for it. gov.uk states that once both sides have signed and exchanged, usually neither party can pull out without paying compensation. A buyer who fails to complete after a notice to complete can lose the deposit under condition 7.4.2 of the Standard Conditions of Sale, and a seller who fails can be liable for the buyer's costs and compensation.
Do you get the keys at exchange of contracts?
No. Keys change hands at completion, often around lunchtime once the money has arrived. Taking possession of the whole or substantially the whole of the property early counts as substantial performance under section 44 of the Finance Act 2003, which moves the effective date of the transaction forward and starts the 14 day stamp duty clock before completion has happened.
How long is it between exchange and completion?
The completion date is agreed at exchange rather than fixed by rule. gov.uk puts the usual gap at around 2 to 4 weeks and Citizens Advice at about four weeks, while the Standard Conditions of Sale default, which applies only where the contract fills in nothing, is 20 working days. Exchange and completion can also happen on the same day.
Who holds the deposit between exchange and completion?
The seller's conveyancer normally holds it as stakeholder under condition 2.2.6 and pays it to the seller with accrued interest on completion. Condition 2.2.5 lets a seller who has agreed to buy another home in England and Wales as their residence use all or part of it as the deposit on that purchase, which is how deposits travel up a chain.
Is the deposit on exchange always 10%?
No. 10% is what condition 2.2.1 of the Standard Conditions of Sale requires, and Citizens Advice describes the figure as often 10% but capable of varying. A reduced deposit is agreed in the contract itself. The shortfall becomes payable at once if a notice to complete is served, because condition 6.8.3 requires the balance up to a full 10% to be paid forthwith.
Do you need buildings insurance from exchange or from completion?
From exchange in England and Wales. Condition 5.1.1 puts the property at the buyer's risk from the date of the contract, and gov.uk says buildings insurance has to be organised in order to exchange, because signing the contract makes the buyer legally responsible for the property. In Scotland the equivalent point is conclusion of missives.
What is the equivalent of exchange of contracts in Scotland?
Conclusion of missives. The missives are the letters that pass between the two solicitors, and once every point is agreed in writing the contract is formed even though the buyer has signed nothing. The Law Society of Scotland states that neither party can then pull out without penalty, and mygov.scot puts the cost of doing so at thousands of pounds in damages.
Where the figures come from
- gov.uk, Buying a home, making an offer read 2026-09-07
- gov.uk, Buying a home, transferring ownership read 2026-09-07
- gov.uk, How to buy read 2026-09-07
- Law of Property (Miscellaneous Provisions) Act 1989, section 2 read 2026-09-07
- Law Society, formulae for exchanging contracts by telephone read 2026-09-07
- Law Society, Standard Conditions of Sale, fifth edition 2018 revision read 2026-09-07
- Law Society interest rate read 2026-09-07
- Citizens Advice, Buying a home read 2026-09-07
- Citizens Advice, Problems with buying and selling a home read 2026-09-07
- Finance Act 2003, section 44 read 2026-09-07
- Finance Act 2003, Schedule 10, paragraph 3 read 2026-09-07
- gov.uk, Stamp Duty Land Tax read 2026-09-07
- Land Transaction Tax and Anti-avoidance of Devolved Taxes (Wales) Act 2017, section 44 read 2026-09-07
- Requirements of Writing (Scotland) Act 1995, section 1 read 2026-09-07
- mygov.scot, Buying a home, making an offer read 2026-09-07
- Law Society of Scotland, buying and selling a property read 2026-09-07
- Land Registration etc. (Scotland) Act 2012, section 58 read 2026-09-07
- Land and Buildings Transaction Tax (Scotland) Act 2013, section 29 read 2026-09-07
- nidirect, Buying a home step by step guide read 2026-09-07
- Law Society of Northern Ireland, guides for the public read 2026-09-07
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